Commissioned by Trust for London, Chinese Mental Health Association (CMHA) is running a support scheme of Employment. The aim of the project is to provide a one-stop employment support service to unemployed Chinese people experiencing emotional distress. The objective of the project is to help the unemployed service users to improve their confidence and skill levels and enhance their competitiveness in the job market. Through the support provided, we aim to provide assistance to help the clients successfully deal with stress and ultimately help them to gain satisfaction and meaning in life.

中文版

Commissioned by Trust for London, Chinese Mental Health Association (CMHA) is running a support scheme of Employment. The aim of the project is to provide a one-stop employment support service to unemployed Chinese people experiencing emotional distress. The support provided includes individual career employment consultation, individual counselling, emotional support groups, career and employment introduction seminars, CV writing skills, diversified vocational skill training, English course for beginners, mock job interviews, placement and volunteer opportunities, job referrals etc. Continued support will be provided for clients that successfully achieve employment to assist them to deal with work pressures and stress of interpersonal relationships, adjusting and fulfilling the job requirements and the new workplace environment. The objective of the project is to help the unemployed service users to improve their confidence and skill levels and enhance their competitiveness in the job market. Through the support provided, we aim to provide assistance to help the clients successfully deal with stress and ultimately help them to gain satisfaction and meaning in life.

Project Duration

From May 2013 to January 2015

Service target

Adults of working age (18-65 yrs old) with a valid Work Permit where appropriate

  • live in London
  • are unemployed or
  • want to have career transition.

 Service Charge

FREE. There is no charge for the Employment Project Service. 

(This excludes individual courses and/or training that will be charged independently by institutions or other cooperating agencies)

Program Contents

1. Individual career consultation

We provide regular one to one career consultation services to job seekers. Professional career consultants will assist job seekers to establish and implement a tailored career development plan. Career consultantcy will also helps job seekers to clarify their interests, strengths and weakness. Moderate emotional support will be offered to help job seekers overcome the challenges of job-hunting and the career consultant will refer job seekers to other appropriate services, including counselling, support group, career training, when necessary.

2. Individual counselling

Counselling provides a regular time and space for people to talk about their troubles and explore difficult feelings in an environment that is dependable, free from intrusion and confidential. Counsellors will assist job seekers to deal with issues such as cultural adjustment, family pressure, personal development, anxiety or depressive mood that hinder the job-hunting progress. Counsellors will also help job seekers to work through the frustration or other negative emotions arising from unemployment. Counselling services usually last for a period of 6-12 sessions and for 50 minutes each session.

3. Emotional Support Groups

Searching for a job can be an incredibly frustrating exercise. Emotional support groups provide a platform for clients to share their own experiences and benefit and learn from each other. With the help from their peers, it reduces the stress involved in job search whilst enhancing social interactivity and communication skills.

4.  Confidence building groups

What is confidence and how to become a confident person?

People typically experience different kinds of difficulties during job searching and this often affects their self-confidence causing issues of self-doubt and feelings of inferiority. However, exhibiting self-confidence is one of the fundamental elements in making a good impression to a potential employer and conducting a successful interview. Confidence building groups are designed to consist of a variety of activities to help clients to discover and understand themselves and improve self confidence; an essential factor throughout their career development.

5. Career Talk

A jobseeker may be interested in a variety of work opportunities and would like more information about the prospects of career development, job responsibilities, challenges and salary etc. However, a lack of information discourages them from applying for what would be suitable jobs or they may be afraid that they do not meet the skills required in the job specification. The project aims to tackle this through organising seminars and regular career talks, inviting expert industry “insiders” to talk about their experience. This will promote the sharing of work skills and invite participants to understand the potential of career development and prospects within an industry.

6. Vocational Training

Tailored to the request of clients and their individual needs, the project will provide free courses and training in areas such as information technology skills, homecare, and sales. Job referrals may be made where appropriate to relevant institutions for service users to obtain vocational training and achieve a recognised qualification such as an NVQ, diploma or certificate. This will greatly improve their confidence via a sense of achievement and enhance their competitiveness in an industry they are interested in.

7. CV writing seminar

As a job seeker, a CV is what often provides the first impression to a prospective employer. It is therefore highly important that a jobseeker conveys their skills and appropriateness for the role in a clear and concise manner. Throughout the project, we will conduct regular seminars to provide advice to clients of how to write a good CV and improve the chances of successfully obtaining an interview.

8. Mock Interview

Getting a job interview is one step closer to successfully receiving a job offer. However, the anxiety and stress in anticipation of and during an interview can adversely affect interview performance. In order to help prepare participants for various situations and opportunities, the project aims to conduct mock interviews to provide an opportunity for clients to practice and familiarise themselves with an interview environment. Based on their performance in a mock interview, the client will be provided with feedback and suggested advice on how to improve their interview skills. The whole process is designed to enable the client to learn more about a role and the responsibilities of a job and to perform more confidently during a real interview.

9. Placement or voluntary opportunity

The project will be working with local employers and other organisations to provide placement and volunteering opportunities. Through this, we aim to provide a solid platform for clients to build up their experience to enter the workplace, to accumulate and learn different practical skills to help them to successfully apply for relevant positions in the future.

10. Job Referral

Participants will be invited to attend different employment training programmes to improve their psychological capacity and job skills. Subsequently, the Employment Project will assist clients through establishing networks with potential employers and providing job referrals to suitable jobseekers. This will consist of a mutually beneficial job-matching programme whereby a client who has achieved the relevant qualifications and experience through participation in the project and engaging with placement and voluntary roles is referred to an employer with the appropriate vacancy.

11. Continued Support after employment

Getting a job offer is an achievement, and what comes after are to adjust to new working environment, cope with stress arise from interpersonal relationships and work challenges. Thus, after employment, we will provide continuous supporting services to assist clients to work through the difficulties, stress and find satisfaction from work.

Whilst receiving a job offer and stepping onto the employment ladder is a great achievement, the support does not end there. The Employment Project will continue to provide a continuous support service to help those newly employed to adjust to working environments, coping with pressure and stress, managing interpersonal relationships and the different challenges in a workplace. A support platform will continue to be provided to facilitate the sharing of experiences, to work through difficulties and challenges and garnering satisfaction from work.

If you are interested in the Chinese Employment project, please do not hesitate to contact Mr. Ho through email: Jeffy@cmha.org.uk">Jeffy@cmha.org.uk or telephone: 020 761 31008.


English Text

華人就業支援計劃

 

計劃簡介及目標

華心會受 Trust for London 委托, 推行一系列綜合就業支援計劃。 此計劃為因失業而受輕度情緒困擾的華人,提供一系列綜合就業支援服務,包括個人就業顧問、心理輔導、情緒支援小組、壓力管理訓練小組、自信心提昇訓練、職業簡介講座、撰寫簡歷 (CV) 工作坊、多元化職業技能訓練、基礎英語課程、模疑面試、實習或義工機會、工作轉介等等。成功入職後更有持續的支援服務,協助您處理工作所帶來的壓力,例如人際關係、適應新環境和應付工作要求等。此計劃希望透過不同方向協助求職者裝備自己,提高自信和技巧,投入工作、自力更生並克服工作壓力,在工作中找到滿足和價值。

推行時段

 

2013 年 5 月至 2015 年 1月

服務對象

18 – 65 歲居住於倫敦,有工作許可 (Work Permit), 無業或希望轉職人仕

服務費用

全免

 (個別由其他機構提供的証書課程或需由該機構收費)

基本服務內容

1. 個人就業顧問服務

每個求職者將會獲得定期一對一的就業顧問服務,專業的就業顧問會根據求職者的個別情況,和求職者一起制定和實踐求職計劃。同時也會協助他們瞭解自己的就業方向,認清自己的興趣、優點或不足。顧問會提供適度的情緒支援,陪伴求職者面對就業挑戰,並會在有需要時將求職者轉介到其他專業服務,例如心理輔導,自信心提昇訓練,職業培訓課程等等。

2. 心理輔導

心理輔導員經過專業訓練,以聆聽技巧及談話幫助求助者發掘新的思考方式、瞭解自己的情緒和瞭解事物。求助者透過接受心理輔導,做出新的抉擇,或發掘他們以前沒有注意到的解決方法。心理輔導能讓求助者能更好地認清自己、因而更有效地改變自己,正面看待自我和他人。求職者可能會因為文化適應、家庭壓力、個人發展、焦慮或抑鬱等心理問題影響求職,又或者被長期失業而累積的負面情緒所困擾。 心理輔導可有效協助求職者排解這些負面情緒,並處理某些就業障礙,為就業打好基礎。心理輔導一般為期 6-12節,每節 50 分鐘。

3. 情緒支援小組

在達到理想目標前,求職是屢戰屢試、披荊斬棘的歷程。情緒支援小組提供一個環境讓參加者與其他參加者分享求職甘苦、彼此學習激勵志氣。友情相助之下,求職之路可以更快樂,同時也能增進工作必要的社交和溝通技巧。

4. 自信心建立訓練&壓力管理訓練

什麼是自信心? 怎樣才能成為一個有自信的人?

什麼是壓力?什麼是慣性壓力應對模式?

人往往在求職中會遇到各種困難,難免自我懷疑或自卑。然而適當的自信往往是讓面試官對你有印象的關鍵、面試成功的基石。另外,職場上有各種事務讓人備受壓力,如何化壓力為動力成為職場成功人?這兩種訓練以團體模式進行,一系列的活動設計協助參加者探索自我、建立自信;壓力管理訓練協助人們瞭解壓力和增進抗壓甚至是化解壓力的技巧。幫助參加者能順利進入職場發光發熱。

5. 職業簡介講座

求職者可能對不同的職業發展都有興趣,想多了解其發展前景,工作範籌和挑戰,薪籌待遇等,但苦無資訊。於是擔心該職業是否適合自己,又或會害怕自己無法勝任 。為此,本計劃會定期舉辦職業講座,邀請在職人仕現身說法,分享工作經驗,讓求職者更深入了解不同行業的發展情況。

6. 多元化職業技能訓練

按參加者的需要,提供免費的再培訓實務課程,例如基礎英語、基楚電腦、家居護理、銷售等等。或安排轉介至相關專業訓練機構,協助參加者獲取專業資格或證書,裝備自己,提升競爭力,為就業打下穩扎的根基。

7. 撰寫簡歷 (CV) 工作坊

作為求職者,簡歷 (CV) 是你給僱主的第一個印像,要可以在芸芸競爭者中突圍而出,一份清晰簡潔但充份闡述個人能力及經驗的簡歷絕對是不可或缺。而一份混亂無彰的簡歷可以令你 “輸在起跑線上”。 故此本計劃會定期舉辦撰寫簡歷工作坊,協助參加者撰寫簡歷,務求獲得更多面試機會。

8. 模擬面試

獲得面試邀請,距離就業僅一步之遙。但面對即將來臨的面試不知如何應對, 緊張的心情更令自己坐立不安,可能影響面試當日的發揮。為此,本計劃可以為有需要的人仕安排模擬面試,讓求職者可以預先體驗並熟悉面試的情況,減少焦慮。模擬面試後更會就求職者的表現提出建議,改善面試技巧。也會與參加者探討工作內容,讓求職者對想申請的工作更熟悉。透過模擬面試的經驗增加受聘的機會。

9. 實習或義工機會

本計劃會聯系不同僱主或團體,為求職者爭取實習或義工機會,讓求職者有機會親身進入職場,體驗不同工作,累積實戰經驗,學習不同技能,從而裝備自己。為將來尋求相關職位作好實質準備。

10. 工作轉介

參加者在參與本計劃中不同的培訓和小組,心理素質及工作技能都得到提高後,本計劃會協助建立僱主網絡並舉行招聘會,一方面為求職者提供工作轉介的機會,另一方面向也幫助僱主招聘適合的人才,達至雙贏。

11. 入職後支援服務

成功入職是固然是重要的第一步,但入職後同時要面對工作環境的適應,工作壓力,人際關係等不同的挑戰,可能會感到十分吃力。 入職後支援服務將會由就業顧問繼續跟進服務使用者的情況,提供一個分享工作苦與樂的平臺,協助你處理工作中面對的困難,從工作中找到樂趣和成功感。

還有更多其他相關的培訓及支援服務,詳情請向華心會華人就業支援計劃查詢。歡迎瀏覽本會網頁 www.cmha.org.uk 或致電 020 76131008, 聯絡何先生。

有意參加本計劃人仕請向華心會索取〈華人就業支援計劃申請表格〉, 填妥後透過電郵或郵寄至華心會,華心會將有專人與你聯絡。